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A pass is the card, ticket, or credential a customer holds in their Apple Wallet or Google Wallet. The Passes page lists every pass issued for your company’s programs, so you can see who’s using them and look up any individual pass. Passes list

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The passes list

Open Passes in the sidebar. Each row shows:
ColumnMeaning
IDThe pass identifier (shortened — hover to see the full ID)
StatusThe pass’s current lifecycle status, like active or voided
WalletWhether it’s an Apple Wallet or Google Wallet pass
CardholderThe customer’s name, when provided
ProgramThe program the pass belongs to — click it to open the program
CreatedWhen the pass was issued
Click any row to open the pass detail page, where you can follow the pass’s status history, wallet installations, and transactions. If your company hasn’t issued any passes yet, the list is empty — start with issuing a pass.

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What you can do from here

  • Issue pass — create a new pass for a customer. See issue a pass.
  • Open a pass — click a row to inspect a single pass, send it a notification, or void it.