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The Guides tab covers how to work in the merchant portal. This tab covers everything around it: getting your company set up, how customers enroll, how to promote your program, and where to turn when you need help.

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What’s in this tab

Merchant onboarding

A checklist that takes you from the invitation email to a live program your customers can join.

Customer enrollment

How customers get their pass — the enrollment flow, the wallet button widget, and troubleshooting.

Promote your program

A launch plan and ready-to-adapt examples for email, social media, your website, and your stores.

Support

Answers to common questions and how to reach Stell support.

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Where to start

If your company is new to Stell, work through the merchant onboarding checklist first — it ends with a live program. From there, how enrollment works shows what your customers will experience, and the promotion section helps you bring them in.