Merchants, stores and terminals in Stell - Stell

The Organization section shows how your company is set up in Stell: the merchants that make up your organization, their stores, and the terminals registered at each store.

Organization overview

This section is read-only, and like Engage it’s an optional module. If you don’t see Organization in your sidebar, it isn’t enabled for your company. Changes to merchants, stores, or terminals are made by Stell. Contact support to request them.

How it fits together

Company
└── Merchants: the businesses in your organization
    └── Stores: physical locations
        └── Terminals: the tap points where passes are used

A terminal is the registered tap point that produces transactions. It may be connected to physical NFC readers or a payment terminal, but in the portal you see the registered terminal itself.

What you can look up

Overview: your company details and counts of merchants, stores, and terminals.
Merchants: each merchant’s status, location, and its stores.
Stores: every store across your merchants, with address and contact details, and the terminals registered there.
Terminals: each terminal’s status, serial number, and home store.

These pages are most useful when you’re investigating a transaction: the transaction detail links straight to the store and terminal involved.