When your company is set up on Stell, you receive an invitation email with a temporary password. Your first login takes a few minutes: you set your own password, then set up two-factor authentication. Both are required before you reach the portal.
Sign in
- Go to platform.getstell.com.
- Enter your Email and the temporary password from your invitation email.
- Click Sign in.
Set your password
On your first login, you’re asked to replace the temporary password.
- On the Set New Password screen, enter a password of at least 8 characters.
- Click Set New Password.
Set up two-factor authentication
Two-factor authentication is required for every portal user. You verify your identity with a second step each time you sign in, using either an authenticator app or email codes.
We recommend an authenticator app — it works offline and codes arrive instantly. Any standard app works, such as 1Password, Google Authenticator, or Microsoft Authenticator.
With an authenticator app
- On the Set Up Authenticator App screen, scan the QR code with your authenticator app. If you can’t scan it, enter the Shared Secret key manually instead.
- Enter the 6-digit Verification Code the app shows.
- Click Finish Setup.
With email codes
- On the Set Up Email Verification screen, confirm your email address and click Send Code.
- Enter the 6-digit Verification Code from the email.
From now on, each sign-in asks you to Verify Your Identity with a code from your chosen method. You can manage your two-factor methods and passkeys later under Account security.
Forgot your password?
- On the login page, click Forgot password?
- Enter your email and click Send reset code.
- Enter the 6-digit Verification Code from the email and your new password, then click Reset Password.
Next steps
Once you’re in, take the portal overview tour to get your bearings.