> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getstell.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Your first login

> Sign in to the merchant portal and set up two-factor authentication

When your company is set up on Stell, you receive an invitation email with a temporary password. Your first login takes a few minutes: you set your own password, then set up two-factor authentication. Both are required before you reach the portal.

## Sign in

1. Go to [platform.getstell.com](https://platform.getstell.com/login).
2. Enter your **Email** and the temporary password from your invitation email.
3. Click **Sign in**.

## Set your password

On your first login, you're asked to replace the temporary password.

1. On the **Set New Password** screen, enter a password of at least 8 characters.
2. Click **Set New Password**.

## Set up two-factor authentication

Two-factor authentication is required for every portal user. You verify your identity with a second step each time you sign in, using either an authenticator app or email codes.

<Tip>
  We recommend an authenticator app — it works offline and codes arrive instantly. Any standard app works, such as 1Password, Google Authenticator, or Microsoft Authenticator.
</Tip>

### With an authenticator app

1. On the **Set Up Authenticator App** screen, scan the QR code with your authenticator app. If you can't scan it, enter the **Shared Secret** key manually instead.
2. Enter the 6-digit **Verification Code** the app shows.
3. Click **Finish Setup**.

### With email codes

1. On the **Set Up Email Verification** screen, confirm your email address and click **Send Code**.
2. Enter the 6-digit **Verification Code** from the email.

From now on, each sign-in asks you to **Verify Your Identity** with a code from your chosen method. You can manage your two-factor methods and passkeys later under [Account security](/account/security).

## Forgot your password?

1. On the login page, click **Forgot password?**
2. Enter your email and click **Send reset code**.
3. Enter the 6-digit **Verification Code** from the email and your new password, then click **Reset Password**.

## Next steps

Once you're in, take the [portal overview tour](/getting-started/portal-overview) to get your bearings.